Frequently asked questions
WHAT IS THE RETURN POLICY?
WE STAND BEHIND EVERY PIECE WE MAKE. IF YOU'RE NOT SATISFIED WITH YOUR PURCHASE, CONTACT US WITHIN 3 DAYS OF RECEIVING YOUR ORDER. WE'LL WORK WITH YOU ON GIVING THE APPROPRIATE SOLUTION.
WHEN WILL I GET MY ORDER?
ALL ORDERS ARE PROCESSED WITHIN 2–5 BUSINESS DAYS. ONCE DISPATCHED, YOU'LL RECEIVE A CONFIRMATION EMAIL WITH YOUR TRACKING AND DELIVERY DETAILS. DELIVERY TIMES MAY VARY DEPENDING ON YOUR LOCATION.
WHERE ARE YOUR PRODUCTS MANUFACTURED?
DUBAI & RORHKEE
FOR OVER FOUR DECADES, OUR PARTNER WORKSHOP HAS MASTERED THE ART OF METALCRAFT — A FAMILY LEGACY OF HERITAGE, SKILL, AND TIMELESS CRAFTSMANSHIP.
SHIPPING
ABSOLUTLY FREE- WORLDWIDE!!